Transportation services
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About the Transportation Department
- The district's transportation department provides safe, reliable, and efficient transportation services by utilizing approximately 380 school bus vehicles every day.
- Anoka-Hennepin is Minnesota's largest school district, serving more than 40,000 students.
- Our vehicles travel more than six million miles annually.
- We service more than 8,000 individual bus stops traveling to and from more than 60 school sites.
- School buses are statistically the safest way for students to get to and from school.
- To find your student's bus information, log in to ParentVue and follow these step-by-step directions.
Contacting the Transportation Department or service providers
The Anoka-Hennepin transportation department hotline, 763-506-1125, is answered from 6 a.m. to 5 p.m. on school days and from 6:30 a.m. to 4 p.m. on non-school days.
Non-urgent questions or concerns can be emailed to transportation@ahschools.us.
If you are looking to connect with one of our bus companies:
First Student - Anoka (Routes 300s, 400s, 600s) 763-421-3199
First Student - Champlin (Routes 100s) 763-421-5785
Kottke's Bus (Routes 1-99, 500, 700s) 763-755-3100
Northstar Bus (Routes 200s) 763-425-2542
Lorenz Bus (Routes 900s) 763-201-8869If you are looking to connect with one of our van companies:
Frontier Transportation Services (FTS) 651-493-1916
Halo Transportation (HALO) 763-432-6806
Northline Transportation (NLT) 651-797-3448Jobs
Anoka-Hennepin Schools is seeking school bus paraprofessionals and traffic control for the 2024-25 school year. Apply online at ahschools.us/jobs or call 763-506-1125 with questions.
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Real-time bus information through Versatrans My Stop Bus Tracking app
The Versatrans My Stop Bus Tracking app will be activated the week of Aug. 25, 2025
Anoka-Hennepin families can check where their bus is — live — through a transportation app, called Versatrans My Stop. The app monitors regular school bus routes in real-time. Best of all, it’s free for parents/guardians and students to use.
What is Versatrans My Stop?
Versatrans My Stop is a web-based application available to parents, guardians, and students that allows access to live GPS tracking of school buses. Using a smartphone, tablet or desktop computer, parents/guardians and students can view the current location of their bus and its estimated time of arrival at their assigned bus stop.This simple and informative tool provides the ability to know where a school bus is during its scheduled route times. My Stop displays the vehicle’s location on a map, as well as providing the estimated time of arrival (ETA) to a student’s specific bus stop. The location of a school bus is automatically updated every few minutes, and the ETA is recalculated to accommodate any delays due to traffic, weather, etc. while the bus is en route.
*Please note, the app is delayed 1-2 minutes in displaying the bus’s actual location. This is simply due to the lag in GPS tracking signals and the delay of technological communications. In other words, make sure your student is present at their bus stop 5 minutes prior to its scheduled arrival.
Why the My Stop Bus Tracking App?
Real-Time Access
The Versatrans My Stop mobile app is available for both Apple and Android devices and can help ensure that your students never miss the bus again. This app uses the GPS tracking system installed on each vehicle and marries it with our planned bus route schedules to let users know when to expect their bus each day.Safety, Security, Visibility
Anoka-Hennepin Schools is focused on providing safe and reliable transportation for its students. The My Stop system will not only enable us to maintain our ongoing commitment to safety, but will also provide parents and guardians with information needed to feel secure and informed.Versatrans My Stop can be downloaded from mobile app stores (Apple Store; Android Google Play store). On-screen directions walk first-time users through the easy setup process.
Logging in to My Stop
Parent/Guardian Login:
- Username: Parent’s specified email address (Email provided and used within ParentVue)
- Password: Parent’s primary mobile phone number (As submitted in ParentVue)
Student Login:
- Username: Student’s district email address
- Password: Student’s district ID number (typically 6 or 7 digits)
Important My Stop Notes
- Only students assigned to a bus route are linked and active in the system. If your student lives in a non-transported boundary near their school, or outside the school’s attendance area, they will not be eligible for bus transportation and not active in the app.
- Do not login to My Stop too early prior to the student's scheduled pick-up or drop-off time. The data provided through My Stop is constantly changing. Estimated times of arrival are based on standard GPS route calculations, and not the actual length of time remaining to get to your child’s bus stop. You will access the most accurate data if you check the system within 10 minutes of your child’s scheduled pick-up or drop-off time. As a rule, the time indicated in the app will be a few minutes behind the actual bus’ location and true arrival time.
- My Stop is not currently workable with after-school activity routes, only regularly scheduled to/from school routes.
- Don’t forget to add a quick link app icon to the home screen of your phone or tablet to have fast and easy access to the system.
Who do I contact with questions?
Transportation Department staff are available to assist you with the My Stop app and any other transportation-related questions/concerns by email at transportation@ahschools.us or by phone at 763-506-1125. However, please know our contact volumes are highest during the start of school and morning and afternoon route hours. The best way to contact us for non-urgent matters is by email, or if desired, phone calls between 10 a.m. and 2 p.m.
Versatrans My Stop FAQ
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Why don’t I get the home screen asking me to input my Username and Password?
It is important to make sure you download the correct app. There are many applications with similar names in the app stores and downloading the incorrect application will create confusion. Look for this icon:
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Why does the screen say “Your username or password is incorrect. Please try again?”
First, make sure you have selected the proper school district from the menu. Users can click on “Not your school” from the login screen to go back to a list of districts. Second, make sure you are using the district-assigned credentials as the items must match what the district has on file for you and your student.
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Why did my student’s bus number change?
Bus company staff can change the assigned bus number before or during a scheduled route. A substitute bus is likely being used for today’s route. For accurate tracking information to be transmitted, the actual bus being used must be attached to the route in the software.
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Why do I see the following message: “My Stop GPS is unavailable for bus #XYZ. Estimated Time of Arrival: 1:11 p.m.?”
This message will appear if My Stop is not able to acquire GPS location information for your student’s bus. There may be an issue with the GPS system, or the bus has been substituted with another bus that is not equipped with a GPS unit.
- If you see this message, the estimated time of arrival is based on the scheduled route and time set by District Student Transportation. It will not reflect the actual remaining travel time to your student’s bus stop.
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Why do I see the following message: “Bus #XYZ is near MAIN ST. Estimated Time of Arrival is Unavailable (bus passed stop)?”
Your student’s route information may be in the process of being updated. Wait a minute for any updates to be completed. Then, if you still see this message and the current time is after your student’s scheduled pick-up or drop-off time, the bus may have passed your student’s stop.
- Please note: Bus drivers are instructed not to run more than 5 minutes ahead of schedule in the morning. If a driver arrives at a pick-up location more than 5 minutes ahead of schedule, they have been instructed to wait at the stop until enough time has passed so they are never more than 5 minutes early to a scheduled stop time.
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Why do I see the following message: “Bus #XYZ is not yet running your scheduled route. Estimated Time of Arrival: 3:54 p.m. (per schedule)?”
Your student’s bus has not yet started its route or it has already completed its route. If you see this message, the estimated time of arrival listed is based on the scheduled route and time set by District Transportation. It will not reflect the actual remaining travel time to your child’s bus stop.
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Why do I see the following message: “Bus is not on its scheduled route?”
You will see this message if the bus has been diverted from its predefined course or if it is in an area where the GPS signal is weak.
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Why do I see the following message: “Bus [#] is not active?”
This means that the designated bus has not started, or has already completed its defined route.
- Please note: In the event of unforeseen circumstances, alternate buses may be used and could affect the ability to provide real-time GPS tracking.
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Why do I see the following message: “No active routes found?”
If you try to access My Stop too early, a variety of conflicting messages may appear. The reason for these messages is most likely because the bus is on its way to the beginning of its route and has not actually begun its scheduled route. You will also see this message if the student you are viewing is not being provided transportation by the District.
FAQ surrounding school bus operations
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Why do some children have to cross the street to board the school bus?
We are not able to route buses so that all children can board the bus on the door side. We recommend that children wait on the side of the street that they reside. The bus will stop traffic in all directions to accommodate students that need to cross the street to board the bus.
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We live on a cul-de-sec. Will the bus come down our street?
Except to transport special education students, buses generally are not routed down cul-de-sacs because of the danger to small children and property caused by the bus turning around and / or backing up in a small area.
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Our neighborhood has no sidewalks and has hills and curves. Can we have an additional bus stop so our children do not have to walk to the existing stop?
With the large number of streets and bus stops in our school district, it is necessary for some students to walk on roads that have hills, curves and / or no sidewalks.
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I cannot see the bus stop from my house.
The school district provides transportation for over 37,000 students to and from school each day. We are not able to position bus stops so that all parents are able to see the stop from their home.
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My child carries a large musical instrument and / or a heavy backpack; or he / she is the only student using the bus stop, the stop needs to be closer to our home.
Generally, bus stops are centrally located for all students. Bus stops are not changed to accommodate one or more students because that may displace other students further from their home. Even though other students are not all riding the bus we must keep bus stops as they have been published. A central bus stop is necessary because other students may begin riding the bus or new families may move into the neighborhood. It is the responsibility of the parent to ensure that their child arrives safely at the bus stop.
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The bus drives right past my house. Why can't it stop at my house?
The higher frequency of stops can make the motoring public "impatient." This results in people driving around the bus which can cause greater safety concerns than the distance a student walks to the bus stop does. It also delays the bus by increasing the number of stops, making overall student ride time longer.
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I own a daycare and need the stop at my house because the State requires me to see the students at all times. Why can't the bus stop be located at my house?
As noted above, bus stops are centrally located and at intersections. Therefore, it is the responsibility of the daycare provider to get the students to the bus stop.
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I have young children at home and / or I leave home because of work.
In order to be consistent and fair in placement of bus stops, the school district is not able to establish stops based on personal circumstances.
Forms
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Bus stop change request form
Fill out the bus stop change request form.
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Alternate address form
It's impossible to locate a bus stop within sight of every home or child care provider. As a general policy, we locate bus stops at corner intersections where motorists expect that the bus will stop. For safety reasons, we avoid making house stops, mid-block stops and driving into cul-de-sacs. It's the responsibility of the parent/guardian or child care provider to ensure their student arrives and departs safely to/from the bus stop.
All students in child care, including non-transported students, are required to have an alternate stop transportation request form on file with the school district’s transportation department. This information is used to assign your student to their bus and bus stop. It's also used for notification in case of an emergency school closing and state reports. Students cannot be transported to or from child care sites that are located outside the attendance boundary of the school they attend.
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Shared custody form
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Out of attendance area request form
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Transportation Opt-out form
The Anoka-Hennepin transportation department coordinates routes for thousands of students in cooperation with First Student, Kottkes and Northstar Bus Service. Knowing with increased accuracy who is planning to ride the bus to and from school leads to higher efficiency and effective use of district resources.
The option to opt-out of transportation services is currently available for students enrolled in Anoka-Hennepin high schools, the Northwest Suburban Integration School District and private school students.
The transportation opt-out form can be completed online.
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Additional forms and information
Find additional forms and information on the transportation document center.