• I have my laptop with me in class. How do I get on the Internet now?

    Answer: Most laptops or other personal devices (smart phones), will detect a wireless connection when you are near one. Most of the time your technology tool will ask you if you would like to join the network. When prompted, choose GUEST from the list. Once you choose this network, you will be prompted to accept the terms of service. Read this carefully, so that you know what should be expected.

    My laptop is not prompting me to choose a wireless network. Is there another way to connect?

    Answer: In the settings menu of your device, there is usually an icon for a network, go to this icon and choose GUEST from the list or prompt your computer to look for wireless networks in range. Always consult the owner’s manual for exact directions for accessing a wireless network.

    I brought my iPad to school to use in the classroom, but my teacher said I couldn’t use it in her classroom. Can I still use it?

    Answer: The teacher in the classroom has the final say on procedures in the classroom. If he or she asks you not to use your technology tool, then you should follow those directions. Access is only available, not guaranteed for each classroom situation.

    I just can’t get my laptop to connect to the network. Can I get some help from someone?

    Answer: Resources may be available to help you connect to the GUEST network on your campus; however, you will need to consult with a campus administrator for these resources. It is not the responsibility of your teachers or other district staff to troubleshoot individual devices during the school day. Check your owner’s manual for issues concerning connectivity.

    I need to save my work in my network folder. Why can’t I access this resource?

    Answer: You are on the GUEST network. It is not the same as the network you would normally access from a campus computer. You will not see your shared folder, so you will need to save your work in another place. Some options include AH Apps (Google Docs), a flash drive, or external hard drive.

    I need to print the spreadsheet I just created, why is there no printer listed when I try this?

    Answer: Like your network folder, printers are networked differently on the campus and will not be available when you login to the guest network. Some printing solutions include, sharing your document with the teacher in Google Docs or saving it to a flash drive and printing it from home or another school computer. Keep in mind that using school printers is at the discretion of the teacher.

    My laptop was stolen when I brought it to school. Who should I contact about this?

    Answer: Bringing your own technology tools to school can be useful, however some risks are involved as well. It is always a good idea to record the device’s serial number to have in case of theft. Anoka-Hennepin is not responsible for the theft of a device nor are we responsible for any damage done to the device while at school. Any time a theft occurs, you should contact a school administrator or police liaison officer to make him/her aware of the offense.

    Why is the Internet filtered on my own computer when I’m connected to the GUEST network? Shouldn’t I be able to access all web sites on my own device?

    Answer: Student filtering is a requirement of all public schools. The Children’s Internet Protection Act (CIPA) requires all network access to be filtered, regardless of the device you use to access it while in a public school. The GUEST network you are using belongs to Anoka-Hennepin and will be filtered.

    Am I still held accountable for the Anoka-Hennepin Acceptable Use Policy even though this is my own personal computer?

    Answer: Yes. The Acceptable Use Policy remains in effect even when you are using your own laptop, smart phone, iPad etc. Each time you attempt to access the network at school you will be prompted to accept the terms of service which include the Acceptable Use Policy. Violating the terms of the Acceptable Use Policy would be a student code of conduct violation and would be dealt by an administrator.